DELIVERY

Standard Tracked UK Delivery (3-5 working days)

£3.00/ Free delivery over £150 

  • Dispatch is Monday to Friday only, before 12pm GMT only.
  • Orders are sent via Royal Mail Tracked services.

Please note that deliveries to the Channel Islands and Isle of Man may be subject to delays due to Customs checks. 

Royal Mail Next Working Day Tracked UK Delivery (order before 12pm Mon-Fri)

£7.00

  • Delivered between 7am and 10pm.
  • Dispatch is Monday to Friday only.
  • Orders are sent Royal Mail Tracked 24.

Please note that Next Day orders will always be sent out on time and any delays that may occur are due to the courier service. Occasionally Next Day orders may take an extra day to be delivered. Additionally, deliveries to the Channel Islands and Isle of Man may be subject to delays due to Customs checks. We cannot be held liable for delays outside our control.

Please be aware that Dare to Desire cannot be held liable for any loss or damage that may occur upon delivery. If your parcel is damaged or missing, please send us an email on info@daretodesire.store or marcelina@daretodesire.store, and we will open an investigation with the shipping company. 

 

Ireland via Hermes Standard (order before 12pm Mon-Fri) 

£15.00/ Free delivery over £150 

  • Delivered between 7am and 10pm.
  • Dispatch is Monday to Friday only.

Please be aware that Dare to Desire cannot be held liable for any loss or damage that may occur upon delivery. If your parcel is damaged or missing, please send us an email on info@daretodesire.store or marcelina@daretodesire.store, and we will open an investigation with the shipping company. 

 

USA DHL Express (2-5 Working Days)

£20.73~ $25.58 / Free delivery over £200

  • Dispatch is Monday to Friday, before 12pm GMT only.
  • Orders are sent via DHL
  • Tracked and Signed for service.
  • Max order value: £500.

Please note that international deliveries may be subject to delays due to Customs checks. We also are unable to deliver to PO boxes or Armed Forces Territories. If you have selected this and your parcel is returned to sender, you will not be refunded your original postage fees.

 EU Europe via Hermes France, Germany & Italy (5-10 Working Days)

£9.00 ~ €10.51/ Free delivery over £150 

  • Dispatch is Monday to Friday, before 12pm GMT only.
  • Orders are sent via local Postal networks.
  • There are no customs duties within this spend. You are able to make multiple orders without incurring duties.

 

EU- Europe UPS Standard (5-10 Working Days)

£23.69 ~ €27.66/ Free delivery over £150 

  • Dispatch is Monday to Friday, before 12pm GMT only.
  • Orders are sent via local Postal networks.
  • There are no customs duties within this spend. You are able to make multiple orders without incurring duties.
  • Countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Please note that international deliveries may be subject to delays due to Customs checks. 

 

Europe DHL Express (1-5 Working Days) Customer pays all duties & taxes.

£19.99/ Free delivery over £150 

  • Dispatch is Monday to Friday, before 12pm GMT only.
  • Customers are liable for all customs duties and taxes.
  • Orders are sent via DHL Express.
  • Max order value: £500.
  • Countries include: Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Greenland, Vatican City, Iceland, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine.

Please note that international deliveries may be subject to delays due to Customs checks. 

Working days are defined as Monday to Friday, excluding Bank and Public Holidays

Australia DHL Express (up to 7 Working Days)

£24.99/ Free delivery over £200

  • Dispatch is Monday to Friday, before 12pm GMT only.
  • Orders are sent via DHL Express.
  • Max order value: £470.

Please note that international deliveries may be subject to delays due to Customs checks. 

Rest of World DHL Express (2-4 Working Days) Customer pays all duties & taxes.

£40.48/ Free delivery over £200

  • Dispatch is Monday to Friday, before 12pm GMT only.
  • Customers are liable for all customs duties and taxes.
  • Orders are sent via DHL Express.
  • Tracked and Signed for service.
  • Max order value: £500.
  • Countries include: Australia, Bahrain, Canada, China, Hong Kong SAR, Indonesia, Japan, Kuwait, Macao SAR, Malaysia, Mexico, Philippines, Qatar, Singapore, South Africa, South Korea, Taiwan, Thailand.

Please note that international deliveries may be subject to delays due to Customs checks. 

Working days are defined as Monday to Friday, excluding Bank and Public Holidays.

 

 

Additional notes

Undelivered items: In the rare and unlikely event that your order cannot be delivered due to incorrect information provided by the customer or missed deliveries, the customer will be responsible for any additional shipping charges for redelivery.

 

Disputed delivery: Please note that Dare to Desire has the right to request evidence before issuing any refunds. Dare to Desire also has protocols in place should suspicious or fraudulent activity be suspected.

If you wish to dispute your delivery after the delivery carrier has issued confirmation of delivery (through tracking information), you are entitled to do so within 14 days of this confirmation.